IdentityIQ Isn’t a Scam, But Is It Worth It?

The company collaborates with Bitdefender Total Security to provide antivirus and premium VPN protection for up to 10 devices. It also offers US-based customer service to address your inquiries and assist with any issues you encounter. Overall, the company offers decent services. For details regarding its pricing, please refer to its official pricing page.

Is IdentityIQ a Scam?

IdentityIQ is a legitimate company, not a scam. Established in 2009, it has been offering identity theft protection and credit monitoring services to its clients for the past 15 years. Money.com names it as one of the top identity theft protection services available. With its long-standing presence in the industry, it is safe to conclude that IdentityIQ is trustworthy.

But how good are its services? IdentityIQ holds a respectable 4.1-star rating on Trustpilot, indicating customer satisfaction. However, it's worth noting that, like any company, it also has its share of unsatisfied customers.

Upon reviewing their feedback, here are some common complaints raised:

• IdentityIQ's customer support is not up to par, with long waits and frequent disconnections leading to delays in getting help.
• Its subscription renewals might catch you off guard, especially after trying out trials, so cancel on time to avoid charges.
• Canceling IdentityIQ's trial or subscription is complicated and can only be done via a call. However, the company claims that members can cancel subscriptions through the site.
• Some customers are dissatisfied with IdentityIQ's third-party partners. So, subscribe only through the official website.
• Constantly receiving IdentityIQ notifications can be annoying. If you want to avoid being bothered by them, turn off the notifications on your iPhone or Android device.

In addition, IdentityIQ offers a US-based customer support team, which is available on 877-875-4347.

Received a Welcome Email From Identity IQ?

If you've received a welcome email from IdentityIQ despite not signing up for the platform, your identity has probably been compromised, and someone else has used your information to register. In such a situation, contact the company's customer support and have your account closed to prevent further misuse.

If you don't act promptly, fraudsters could access your credit reports from the company using your name and potentially engage in illegal activities such as requesting loans. If the email mentions that your credit card has been charged for an IQIdentity subscription, immediately contact your credit card company to freeze it, then get in contact with IdentityIQ to stop your subscription and get a refund.

IdentityIQ Is Legit, But Is It Worth It?

With its reasonable pricing and satisfactory services, IdentityIQ might be a good choice for individuals without special needs. However, if you're a business owner or social media influencer, this service may not be suitable as it lacks monitoring of social media and investment accounts.

Also, remember to consider the mentioned downsides before opting for its services. If IdentityIQ doesn't provide the service you need, consider exploring other reputable identity and credit protection options, such as Aura, LifeLock, IdentityForce, and more.