Finding reliable psychic services can be a difficult task, but California Psychics does everything it can to alleviate this by providing the best customer service experience. Whether it's through California Psychics' filtering options, their extensive psychic profiles, or their 24/7 customer support, even a skeptic can be pleasantly surprised. Simply put, this site aims to offer high-quality services, not just make money.
PROS
- Wide variety of psychics, reading types and reading methods.
- A+ customer service
- Great secondary benefits/services
CONS
- The pricing package structure can be a little confusing.
- Don't always show negative comments on your site.
California Psychics Video Review: Quality Psychic Readings Every Time
Overview
California Psychics has a rating of 3.5 out of 5 stars based on 121 reviews, indicating a moderate level of customer satisfaction. While the platform is recognized for ease of use with a rating of 4, it matches the overall rating for brand satisfaction and service quality, both at 3.5.
However, value for money is a slight concern for some customers, with a rating of 3, suggesting that there may be reservations about the value of the service provided.
How California Psychics Works
How easy is it to sign up?
Registration is very simple. just enter some personal information and a payment method and you can immediately talk on the phone or chat with a psychic.
What payment methods are accepted?
California Psychics accepts all major credit/debit cards (Visa, Mastercard, AMEX, Discover) as well as PayPal.
Do you have to deposit funds before being able to choose a reader?
Yeah! You must pay in advance for the minutes you wish to use on the phone during a psychic reading in California. If you run out of minutes during a call, you must replenish your account to continue. You don't pay upfront for chat reads as they are charged per message.
California Psychics Features and Tools
- A wide variety of psychics using all types of reading methods and tons of filtering options to help users connect with the right psychic for them.
- There are California Psychics horoscopes, blog articles, and tons of pages with tips and advice on how to approach a reading.
- Incredible customer service. Unlike many other sites, California Psychics seems to be truly dedicated to serving its clients the best it can.
- Karma packages and rewards for returning customers. It takes a lot of minutes to get rewards, but that's more than most sites offer.
- A free birth chart calculator that provides your date of birth, time, location and various other personal details.
How to Choose a Reader at California Psychics
Types of readings at California Psychics
California Psychics com has one of the widest ranges of reading types and topics of any online psychic reading service. Do you want a reading with the I-Ching, Pendulum, Crystals, Runes? They have it in addition to more conventional reading tools like astrology and tarot. Do you want to filter psychics by topic? Choose:
- Love and relationship psychologists.Professional guidance psychologists
- Life Path Psychologists
- money psychics
- Pet psychics
- Past life psychics
- dead loved ones
- The psychology of lost objects
- Psychics of missing people
You can also choose to filter by reader ability, i.e. from empaths to dream analysts or from channel to remote viewing.
What type of reader information is available?
California Psychics' psychic profiles are packed with information. The reader bios are generally more complete than other sites and you will also see all the themes, tools, capabilities and styles that each reader has to offer.
Unlike psychics on other sites, the ones here choose to limit their categories so you can find a reader who really connects with you the way you want or need. You will also find the total number of psychic readings, how many people are waiting for a call back, and even a calendar to schedule a reading in advance.
Are there customer reviews of readers?
Reader profiles also have testimonials and ratings from previous readings. You can sort them from highest to lowest (although there are often too many to even get to the minimums, if any), recent ratings, or chat and phone ratings. California Psychics reviews are generally more comprehensive than what you will find elsewhere, so they really help you understand how well a psychic is right for you or if they are the right psychic.
How easy is it to book a reading?
If your chosen reader is online, you can choose to start reading immediately. When taking a phone reading, you must pay in advance and you must top up if the prepaid amount is too low. Some readers allow you to schedule a reading over the phone in advance, or if they are online but currently busy, you will have an estimate of how long you will be waiting. Again, excellent customer service.
How can you connect with California Psychics advisors?
California Psychics offers readings by phone or live chat.
Can you block or unblock an advisor?
No. You cannot lock/block the reader. However, California Psychics prohibits contact between users and psychics outside of readings, so this feature should not be necessary.
Can you leave feedback or rate an advisor?
Yeah! After the reading, you can rate the psychic on a 5-star scale, as well as leave written reviews. California Psychics reader reviews are longer than you'll find on other sites, which will help you get a better idea of psychics you haven't used before. California Psychics reserves the right to not display negative reviews because they believe this may turn potential clients away from a reading that could have been a really good connection.
Can you create a favorite list?
Yes. You can create a favorites list of psychics so you can more easily see if they are online and available.
Can you ping your personal advisor?
No. Other than starting a reading or planning ahead, you have no way to communicate with psychics.
Is California Psychics Legit?
How does California Psychics screen potential psychic readers?
Psychics in California confirm that 98% of applicants are rejected. Rigorously screens and interviews each applicant regarding their psychic abilities, commitment to ethical standards, and customer service skills. Although this information cannot be directly verified, it is far more than what you get from many other online expert psychic services.
A nice little bonus is that California Psychics contact all new clients after their first reading to make sure it's a positive experience. They also offer what are called prt California Psychics (psychic tools) to help psychics improve their readings.
What’s the process for becoming a reader?
Readers apply and are evaluated based on the above criteria. Psychics who receive an excellent rating are referred to the psychic management team for an interview to determine that the reader has genuine gifts, is professional, customer-oriented, friendly, and uses clear communication.
Accepted psychic readers are then monitored for the first 90 days to ensure they meet California psychic standards. Additionally, all of the site's customer service representatives also receive readings from newly hired psychics.
Do California Psychics’ readers work for the company?
California Psychics is an intermediary between its psychics and users as all psychic readers are independent contractors. California Psychics does not allow its readers to interact with users outside of the service and is subject to the site rules.
How do users feel about California Psychics?
With a history of 25 years, although it also claims to have a strict selection process, California Psychics seems to be quite well regarded. Trustpilot has a wide range of California psychic reviews from 1 to 5 stars. Although some people have complaints, almost all of the complaints had a follow-up comment from California Psychics customer service that offered to help with the problem.
California Psychics doesn't tend to post negative psychic reviews/profiles on their website because they say it can negatively affect a prospective client's decision to do a reading with someone who might otherwise be a perfect match. Users have the option to request a refund up to once per month and for no more than one psychic, and many users report much better readings when given the option.
California Psychics Mobile
California Psychics has an app for Android and iOS. Both apps are highly rated on Apple Store and Google Play Store. This is a good sign, especially when apps from other sites have more negative reviews.
Not only does the app make readings easy, just like the website, but users can also easily access all the additional content California Psychics has to offer: blogs, articles, horoscopes, and more. Although California Psychics may hide negative reviews on its website, the high number of positive reviews in the app stores is a good sign of public trust and functionality of the app.
The app even has a few features beyond what you'll find on the website. You can find out your astrological compatibility with other people in your life. While this can be pretty shallow since it's only based on two people's sun signs, it can still be a quick and easy tool for those who aren't very knowledgeable about astrology.
There is also a tool that allows you to draw a tarot card for the day, along with an explanation of the meaning of the card. Again, it's not the most detailed feature if you're already working with tarot cards or looking for tarot readings, but both are much more than you'll find in other psychic reading apps.
California Psychics Support & Customer Service
The California Psychics app works just like the website. Once downloaded, users can find a reader that resonates with them through the same filter systems and by viewing reader profiles. After finding a psychic who is a good fit, all the user has to do is set up their California Psychics login through the app. Then just start the call.
Support and customer service from California Psychics
California Psychics' customer service is definitely one of the areas that sets it apart from other online psychic services. Almost every time you see a disgruntled customer leave a review on an independent site, you'll also find customer service leads apologizing for the bad experience and offering clarification and help to the user.
California Psychics operates on the principle that although they are tried and true psychics, sometimes the connection between the user and the reader is not that great. This is what can make for frustrating reading. The customer support team then makes it their mission to help you connect with a psychic.
California Psychics also has a top-notch FAQ page that answers dozens of questions organized into a pull-down menu system that will help you find answers in an instant. The quality of answers to frequently asked questions is also exceptional. More complex questions receive adequate discussion and often include links to other pages on the site so you can get more information. There is a California Psychics phone number, email address or live chat reading option for customer support.
How to Get a Refund From California Psychics
California Psychics has a satisfaction guarantee (also known as a money back guarantee) that allows users to request a refund for a reading within 24 hours. Users can request a refund up to once a month and receive credit to their account for up to 15 minutes of reading.
How easy is it to request a refund?
California Psychics makes it very easy to request a refund. simply call California Psychics' customer service number (1-800-318-7732) within 24 hours of your unsatisfactory reading. While they reserve the right to refuse a refund if the request is frivolous, they want to make up for unsatisfactory experiences.
How long does it take to get a refund?
California Psychics does not specify how long refunds may take. Since they refund directly to your account, it can be quite quick depending on how long it takes them to verify the validity of the request.
Pricing
Heading over to California Psychics‘ pricing page, you'll find a three-tier pricing structure with regular rates of $5, $6.50, and $8.50 per minute. Each of these tiers (popular, preferred, and premium) also displays an introductory offer of $1, $2, and $4 per minute, respectively. It looks like a nice welcome offer and when you click on any of the tabs it takes you to your California Psychics login and shows you that what you are actually doing is buying a 20 minute package at those prices.
When we venture to look at psychics, the three-level structure is more or less lost. Many of the psychics labeled “premier” on this page are not actually available at an introductory price and may charge $10, $13, or even $15 per minute. The minimum rate (without an introductory offer) is also $4 per minute. These prices are not out of the ordinary, as many other psychic reading sites can also reach this level, but the pricing page is definitely misleading. So the actual rate range for California Psychics is $4 to $15 per minute.
Another thing to keep in mind is that California Psychics only offer prepaid calls or pay-per-message chat, so you'll never end up paying by the minute without paying up front. When your prepaid time is up, you can choose to end the call or top up your account with more time.
Main payment methods
- Credit Card (Visa, Mastercard, AMEX, Discover)
- Debit:
- PayPal:
California Psychological Alternatives
How Does California Psychics Compare to Other Psychic Reading Sites?
California Psychics has the lowest rates starting at just $1 per minute. Even their most expensive readers charge $15 per minute, a price that can easily double that of some competitors. Readings are available by phone or chat only. For example, Psychic Source or Keen psychics also offer video readings or email readings respectively has a fantastic selection of US-based psychic advisors focused on providing you with the guidance you seek.
California Psychics vs. Keen
California Psychics has a lower price range than Keen, only between $1 and $15 per minute, for the latter, between $1.99 and $30 per minute. Keen has a more attractive deal of $1.99 for 10 minutes as an introductory offer, while you can pay up to $4 per minute for higher-level California Psychics readers. However, pricing aside, both sites offer a wide range of services and provide excellent customer service. Where California Psychics may have an advantage is in their additional services and client rewards program, which is a huge benefit for long-term users.
California Psychics vs. Kasamba
California Psychics is generally a better option than Kasamba, as the second site's top rate is double that of the first, up to a whopping $30 per minute. Kasamba has a slightly better special offering that gives you 70% off your first reading, compared to starting prices of between $1 and $4 at California Psychics. However, California Psychics offers you much more for your money, not just phone readings, but even free birth chart readings and a member rewards system, plus superior customer service.
California Psychics vs. Psychic Source
Psychic Source and California Psychics are two sites that pride themselves on the highest quality customer service, as well as a long history of reliable psychic readings. Psychic Source is a little more expensive, $4.99 – $15/minute versus $1 – $15 at California Psychics; However, both have great deals for new customers for as little as $1 per minute. Both sites have member rewards programs, which is a pretty rare benefit on psychic sites. In general, these sites are quite similar, although Psychic Source does offer video readings. a service that California Psychics lacks.
The Bottom Line
With 25 years of psychic experience, a highly selective screening/monitoring process, a dedication to customer satisfaction, and an incredible variety of reading styles available, California Psychics is probably one of the most trusted psychic sites in the business. Unlike other sites that may focus on making maximum profit while providing minimal service to their users, California Psychics presents a completely different model.
Not only is California Psychics' website packed with features that help users connect with psychic readers and find the guidance they need, but their mobile app also has the best reviews compared to similar services. Ultimately, California Psychics is about helping the user find a psychic who exemplifies a true connection. Although results can never be guaranteed with psychic services, people who are genuinely interested in psychic counseling have a good chance of finding it here.