LegalZoom is an online legal services website that provides documents to companies and individuals. Handles tax returns and offers legal advice through a network of independent, unaffiliated attorneys. With this platform, you can purchase monthly service plans or a variety of individual packages for one-time tasks, such as LLC formation, divorce filings, or estate planning.
LegalZoom at a Glance
Cost
3 plans: Basic Plan, Professional Plan and Premium Plan from $0 + state registration fee up to $299. Free Plan for Simple LLC Formation Needs
Speed
No expedited services mentioned, delivery speed depends on condition.
Additional Services
Business Registration, Trademark Registration, Registered Agent Services, Provisional Patent, Copyright, Books, Taxes, Virtual Mail
Compliance Services
Annual report, contracts and agreements, business licenses, corporate change.
Customer Support
Call Customer Service at 888-379-0854 Monday through Friday. From 5 a.m. to 5 p.m. m. to 7 p.m. Pacific Time or on weekends from 7 a.m. to 5 p.m. m. to 4 p.m. PST, extensive FAQ available
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LegalZoom Pros & Cons
PROS
- Fixed rates and no hourly rates
- A wide range of legal services.
- Simplified forms and entries with easy-to-use questionnaires
CONS
- Bad reviews on TrustPilot and BBB
- No international coverage
How do I know I can trust this LegalZoom review?
oneTop10.com authors, contributors and editors take research seriously. We combine our own experience with the services we offer, as well as reviews from verified users like you. Together, with reviews from industry experts, we found the 10 best products and services to ensure you can choose with confidence and ease.
Overview
LegalZoom features 2 prepaid legal insurance plans, as well as a variety of unique services that are billed separately. Some services are self-directed, but you can also contact an independent LegalZoom lawyer if you feel out of reach.
For all services, LegalZoom offers a Help Me Decide feature to make it easier to identify which documents and forms are required for a particular legal process.
Best for?
LegalZoom is a great option for landlords thanks to its suite of property management tools. Larger businesses will also appreciate that LegalZoom can be used to simplify complex legal tasks and create comprehensive legal documents.
LegalZoom Background
In the 1990s, LegalZoom saw an opportunity to use the Internet to help Americans gain equal access to legal services;
LegalZoom is accredited by the BBB with an A+ rating, but has received some bad reviews on the BBB website and through TrustPilot.
Considering the overwhelming reviews, remember that legal services retained by LegalZoom are guaranteed to be of as high quality as the services provided by an individual attorney; :
How LegalZoom Works
For Businesses
Most businesses want one of LegalZoom’s specialized business plans. two are paid annually or once a year and include consultations and access to documents;
Some corporations are more interested in separate versions of LegalZoom;
For Individuals
There is a misconception here. LegalZoom offers a complete set of business tools, aimed exclusively at businesses.
LegalZoom manages to include a host of people-oriented services in the Legal Advantage Plus package;
Online Divorce
LegalZoom offers a 3-step online process for residents in the early stages of divorce; Create, share and sign divorce documents that are personalized and match who you are, where you live, your personal information, your children, your income and your assets.
Living and Last Wills
LegalZoom offers a number of options for creating a legally binding last will and testament online. Options range from quick to comprehensive and allow each person to create a document that fits their specific needs, marital status, assets, and other important legal details. The basic package offers guide forms with step-by-step instructions to create a legally binding will in 15 minutes. More advanced options include personal legal advice, a financial power of attorney, and a life support document. All versions include revisions and a digital download copy for safekeeping.
LegalZoom Customer Support
LegalZoom customer service agents are available to answer questions and help resolve concerns during Pacific Standard Business Hours and also on Saturdays. In addition to your regular customer service line, LegalZoom allows you to speak directly to a lawyer for support.
Through agents, you can request a refund within 60 days of purchase if you are not 100% satisfied with LegalZoom’s service. Some users report problems canceling their service or getting refunds through agents, so keep this in mind before purchasing a LegalZoom plan.
What Customers Say About LegalZoom
“Thank goodness for LegalZoom! Our family needed a power of attorney document on short notice and LegalZoom was able to provide it. “They even expedited it so we could provide our only available time slot for all family members to attend before the bank closed.”
-Tommy H.
“Follow a clear pathhad a very smooth process from the time I asked about the living will to the time I printed the copy. I saved a lot of money and I didn’t have to go anywhere to do it. I have already recommended LegalZoom to other people and I will continue to do so.”
-Ken H.
LegalZoom Pricing
How Much Does LegalZoom Cost?
You must create a new business entity, such as an LLC or corporation. LegalZoom offers a variety of options to suit different needs and budgets. The Free package is the most affordable, while the Premium package offers the most comprehensive assistance from a commercial lawyer. Additionally, clients can take advantage of LegalZoom’s value propositions, including a satisfaction guarantee and access to legal assistance in all 50 states.
Here’s a summary of LegalZoom’s pricing and plans:
New Free LLC Sku Package
Price: $0 + State Fees
You get –
- Charter of the organization (a document necessary to officially register your LLC with the state)
- Name verification service to confirm that your preferred company name is valid and available for booking.
- A digital welcome package that includes a step-by-step checklist to follow once your LLC is officially registered
- A customizable website powered by Wix
Pro LLC Package
Price: Only $249
Includes everything included in the free PLUS SKU line;
- Operating agreement
-
EIN
- A Complete Guide to Business Licenses for Your Location and Industry
- Initial telephone consultation with professionals regarding business insurance and taxes.
Premium LLC Package
Price: $299
Includes everything in the Pro PLUS Package;
- Practical guidance from an experienced business attorney you choose based on status, years of experience and classification.
- Unlimited 30-minute legal advice on new legal topics relevant to your business (including the first 90 days of subscription)
- Any changes to your LLC formation documents within the first 90 days
Bottom Line
LegalZoom is a good option if you are looking for an efficient way to set up an LLC. It’s also a great option if you need a complete legal document creation package on the cheap. Please note that some attorneys hired through LegalZoom charge separately and you may incur additional costs when using their services.