TheCircle opens with a welcoming color palette and just a few page tabs to help navigate its services. The simplicity of this site is one of its positive features, as it only offers a few types of reading, unlike other sites that can overwhelm new users with options. However, behind this user-friendly facade is a website that is more interested in profit than customer service. they are clearly selling customer data and editing reader reviews.
Pros
- Quite affordable compared to other online psychic sites
- More than 15 years of experience
- Accept Paypal
Cons
- They can edit or even delete ratings/comments.
- By registering, you agree that TheCircle may use your information
How Much Does TheCircle Cost?
However, the fixed pricing structure is misleading. While most psychics available offer a standard rate of $3.46 per minute, there are some that go as high as $6.40. Not only is this confusing, but some readers even charge more for their chat readings than for phone calls, which seems strange since most users tend to find live phone conversations more valuable and valuable.
It’s possible that uploading your bill minutes before the reading gives you a better rate than simply paying as you go with an individual psychic, but that’s not clear to the user. Additionally, included in TheCircle’s Terms and Conditions, you will find that there is a VAT (value added tax) (also known as a hidden fee) that applies to some readings “where applicable.”
Top Payment Methods
- Credit card (Visa, Mastercard, AMEX)
- Debit
- PayPal:
Is TheCircle Legit?
How does the brand screen potential readers?
TheCircle claims that all its readers undergo an “intense vetting and monitoring process” where 90% of applicants are excluded, but there is absolutely no information on the website about the vetting process.
What’s the process for becoming a reader?
As long as you are not a customer of TheCircle, anyone can apply to become a reader. A potential reader just needs to send you an email with their contact information and explain why they want to become a reader. TheCircle then contacts the applicant to begin Phase 1 of the hiring process, which is not specified.
Do TheCircle psychics work for the company?
Like most online psychic sites, TheCircle is a platform for psychic readers and clients to connect, and the psychics do not work directly for the company. While this gives psychics more freedom, it also means that the site can deny responsibility when something happens.
How do users feel about TheCircle?
While TheCircle’s website might lead you to believe that it and most of its readers are on good terms, other sources like Trustpilot tell a different story. 38% of external reviews gave TheCircle 1 star, while only 51% of reviews were 5 stars.
These are very polarizing reviews compared to other online psychic services where many reviewers claim that their negative reviews on TheCircle website have been removed or edited.
How to Get Started with TheCircle
How easy is it to sign up?
TheCircle makes signing up extremely easy. Just enter your email and password, personal information and payment information to start talking to a psychic right away.
What personal information do you have to provide?
In addition to your email address and payment information, TheCircle also requires your date of birth, address and information; Terms of Service.
What payment methods are accepted?
TheCircle accepts all major credit and debit cards (Visa, Mastercard, AMEX) as well as PayPal.
Do you have to deposit funds before being able to choose a reader?
Before choosing a reader, it is not necessary to invest.
TheCircle Features and Tools
- Get a reading over the phone or chat.
- The site includes articles and horoscopes, although it does not see if the viewer is the author of these applications;
- Money back guarantee, but only if the reading lasts no more than 5 minutes.
- Basic ability to screen psychics with reading skills. For example soul, chart, astrology or reading topics love and relationships, family and home, career;
- Easy to use but scarce site.
How to Choose a Reader at TheCircle
Types of readings at TheCircle
TheCircle offers a limited variety of reading types compared to other sites;
- mental
- tarot (e.g. 22 major arcana cards)
- half
- astrology
- clairvoyance
- angels
Alternatively, you can read by theme love and relationships, family and home or career. that kind of reading.
What type of reader information is available?
TheCircle only provides a basic profile of each reader. Most biographies of psychics are only a few sentences long, indicating a lack of professional dedication to the craft. There are 7 headings in the profile (Style, Gifts, Experience, Specialties, Tools, Hobbies, My Mantra) that allow for a broad picture of the reader, but these are only one or a few word answers. Overall, reader profiles seem to lack substance.
Each reader’s profile also lists the times and days of the week they are typically available, so this may be helpful if you’re interested in repeat readings.
Are there customer reviews of readers?
Yeah. You’ll find customer reader reviews/ratings on their profiles, including their total number of ratings, how many readings they’ve done, and their average 5-star rating. Their ratings are broken down by star, which is a nice feature. However, the common criticism that TheCircle edits and removes unfavorable ratings does not inspire confidence.
How easy is it to book a reading?
Booking readings on TheCircle is pretty standard. Once your account is set up, simply choose your reader payment plan. You will then receive a callback from TheCircle or simply start reading the chat. Because TheCircle always calls the user, the response is likely to be immediate. However, there is no indication what will happen if the chosen reader is not available.
How can you connect to a TheCircle advisor?
TheCircle allows readings by phone or chat. Both can be easily accessed from the psychic’s profile and/or thumbnail. The rates for each type of reading are different, so the corresponding rate appears next to that option.
Can you block or unblock an advisor?
No. TheCircle does not appear to allow users to block/unblock readers.
Can you leave feedback or rate an advisor?
Yeah. You can leave comments and a rating on a 5-star scale from your reader. However, TheCircle reserves the right to edit or delete any rating or comment at its discretion. The removal of unfavorable reviews has been a consistent concern expressed by users on third-party review sites, and TheCircle also states that only the most recent reader rating/review for each user is maintained on the site.
Can you create a favorite list?
Yeah. You can create a favorites list to return to psychics you liked in the past. TheCircle also allows users to activate an availability notification for each reader. Most reading sites combine these features, so it seems like this gives users a little more control over how they manage their notifications.
Can you ping your personal advisor?
Yeah. You can send messages (emails) to a psychic through the site’s mail service. Responses are received in your TheCircle account and forwarded directly to your email address. There is no guarantee that readers will respond to these messages.
Does TheCircle Have an App?
For reading on the go, TheCircle also has an app on Android and iOS. This allows users to optimize their phone and chat reading experience. Reviews on the Apple Store and Google Play Store are generally favorable, but there are a decent number of users who didn’t have good experiences.
The apps appear to lack some of the site’s features, such as displaying the psychic’s PIN code or the ability to view previously used readers. Other reviews express technical concerns. the app crashes or doesn’t accept coupon codes. While the app may be a convenient option for some users, it doesn’t seem to have the professional implementation of other psychological service apps.
How Does TheCircle App Work?
TheCircle’s app works like a website, allowing users to connect with readers via phone or live chat.Users looking for the full range of TheCircle services will likely find the site best.
Help and Support
TheCircle’s customer service is second to none with other online psychic services. Their Help page is mostly about advertising and using customers to expand TheCircle’s customer base, not helping struggling customers.
That said, TheCircle offers users three customer service options: live chat (8am to 10pm GMT), phone or email. It’s a better range of options than you’ll find elsewhere, which is a plus. On the other hand, their customer service reviews aren’t stellar, so it seems like a mixed bag.
How to Get a Refund From TheCircle
TheCircle offers a money back guarantee…as long as you complete the call within the first 5 minutes. Users are limited to only 5 withdrawals and have only 1 hour to submit a request, much tighter limits than most other online psychic services.
How easy (or difficult) is it to request a refund?
All you have to do is call TheCircle’s main phone number to request a refund within 1 hour of your reading, where you’ll have the option to join a new reader or get a refund on your given payment method. All requests are subject to verification and, again, only apply to readings of less than 5 minutes.
How long does it take to get a refund?
TheCircle does not specify how long it may take to process a refund request.
TheCircle vs. Keen
TheCircle has much more competitive prices than Keen. $3.46 – $6.40 per minute compared to $1.99 for 30 minutes, although Keen has a better introductory offer of $2 instead of $5.90 for 10 minutes. TheCircle also lacks the broader range of psychic services that many offer, although that can be a good thing for those who might feel overwhelmed by too many options. They both offer standard readings by phone and text, but what really sets them apart is that TheCircle can sell users’ data and edit their psychic reviews, making this site the less trustworthy of the two.
TheCircle vs. Psychic Source
TheCircle easily beats Psychic Source on price, with its maximum per-minute rate of $6.40 only slightly higher than Psychic Source’s minimum of $4.99. However, if you take full advantage of Psychic Source’s introductory offer, it becomes a much better deal. And price is the only category in which TheCircle has an advantage over Psychic Source. Not only does Psychic Source offer a greater variety of readings and video chat, but it is much more committed to exemplary service and honesty than TheCircle, which reserves the right to sell user data and edit reviews on the site.
TheCircle vs. California Psychics
TheCircle has an advantage over California Psychics when it comes to pricing, as the maximum per minute rate of $6.40 is less than California Psychic’s $15. Although both remain on the lower end of the competitive pricing scale, TheCircle has a good introductory rate of $0.59/minute (up to 10 minutes) compared to California Psychics’ $1-$4. Although they both offer the same services, you will find more reading styles and a much greater commitment to customer service at California Psychics.
Bottom Line
While there may be some legitimate psychics offering their services through TheCircle, it seems 50/50 at best as to whether you’ll get a good reading. Although the site claims that the company rejects more than 90% of reader requests, the general consensus seems to be that this rejection rate is not good enough. In addition to this, the advertised standard rate of $3.46/minute is very misleading, as it appears to indicate only the minimum a reader can be charged, and there may also be hidden fees attached to your account.
This non-upfront pricing model can be forgiven because TheCircle tells users exactly what the psychic rate will be before initiating a call. But what is most disturbing is the credibility of TheCircle’s review/rating system and its privacy policy.
Some readers even give the impression that they are simply a comforting presence for the client, someone who is there to reassure them rather than offer guidance. If this is what the customer ultimately wants/needs, that’s perfectly fine. But for those looking for a real psychic, it’s probably best to look elsewhere.