With 20 years of experience, hundreds of psychics, and discounts for regular users, Kasamba has become an established name in the psychic community. As with any psychic service, it can be difficult to remove untrustworthy readers, but Kasamba does not appear to be helping to make this process easier for its users. The site is less picky when it comes to hiring psychics and may monitor reader reviews, so users better be careful.
PROS
- A large number of psychics and a wide variety of readings.
- Good customer service features and 24/7 availability.
- Frequent offers/coupons are sent via email
CONS
- It is not clear if you are receiving real psychic advice.
- The site can be difficult to navigate.
Overview
How to Get Started with Kasamba
How easy is it to sign up?
Kasamba’s registration process is simple. Once you’ve signed up with your Google or Apple email address, all you need to do is add money to your account and start reading.
What personal information do you have to provide?
Kasamba com only requires your email address and payment information, including your address if you use a credit/debit card. You will also be asked for your phone number if you want a phone reading. This is a nice feature as other sites tend to ask for a bit more information.
Do you have to deposit funds before being able to choose a reader?
You can choose to add money to your account, but you don’t have to. Otherwise, you will be billed after the session ends. Kasamba will save your payment method when you first add it to your account or when you log in.
Kasamba Features and Tools
- Tons of psychics are available 24/7, usually much more online than other sites.
- Great variety of reading types and topics. Some of them are unique Kabbalah, Graphology and Image Reading.
- Lots of features apart from readings like daily, weekly and monthly horoscopes and articles on various topics.
- Frequent offers and discounts emailed to users.
- Readings are available via live chat, phone and email.
How to Choose a Reader at Kasamba
Types of readings at Kasamba
Kasamba has a wide variety of reading types. Whether you’re looking for tarot, dream analysis, astrology, or professional predictions, you’ll find it here. Some of these types also have many subcategories. “Love & Relationships,” for example, includes breakups and divorces, singles and dating, gay and lesbian friendships, and more. Looking for something a little more unusual? You will also find readings on past lives, the occult, the paranormal, graphology and more.
What type of reader information is available?
Reader profiles on Kasamba can be quite long compared to many other sites, while others are quite short. Psychological profiles include descriptions of your services, as well as your experience and qualifications. You will also see a list of reader specialties in the drop-down menu.
While helpful, many psychics tend to list (too many) specialties, giving the impression that they simply want to be included in a wide range of reading subtopics to broaden their client base.
Many readers list their college degrees and professional credentials on their profile, something not seen on other sites. Many of these titles are psychology or counseling titles, giving the impression that some readers are counselors or life coaches rather than actual psychologists.
Are there customer reviews of readers?
Yeah! You will clearly see the psychics’ ratings and reviews on their profile. The vast majority of readers are 5 star psychics. You can also view a reader’s review history, but Kasamba only allows you to view reviews in groups of ten, so going through many reviews to get a feel for the reader is tedious.
Most reviews are also short, usually not even a complete sentence, and it can be difficult to get a full impression from the reader. As mentioned above, Kasamba psychics may also be clients of others, which may prompt them to leave positive reviews for each other.
How easy is it to book a reading?
After creating an account and confirming the payment method, all you need to do is find an available psychic and initiate the call. If the psychic you want is not currently available, there is an option to send you a notification when the reader returns.
How can you connect with Kasamba advisors?
Kasamba offers readings via chat, phone, and email.
Can you block or unblock an advisor?
Yeah! You can block/unblock a psychic from contacting you by updating the “My Psychics” section of your account. However, this only prevents the reader from starting a new live session. Existing message threads and email will not be affected.
Can you leave feedback or rate an advisor?
Yeah! After completing the session, you are given the opportunity to rate the psychic 5 stars and add a written review. You can also choose to wait and leave feedback up to 30 days later. Please note that Kasamba manually reviews all comments and reviews may be deleted in accordance with the Terms of Use. As with other online psychic sites, negative or low comments can often be removed.
Can you create a favorite list?
Yeah! You can add a reader to your favorites list, making it easy to track the psychic’s online status if you want another reading.
Can you ping your personal advisor?
Yeah! You can email a reader through the Kasamba website whenever you want. Otherwise, you only have the option of starting a session with the reader.
A Look at One of Kasamba’s Top Psychics
Maya The Seer, a Kasamba psychic reader, offers a wide range of services including astrology, tarot reading, palm reading, love psychics, divination, professional predictions, new age spirituality, image readings and past life readings. Her approach to psychic reading emphasizes honesty, confidentiality, and quick, detailed knowledge to help clients overcome challenges in various aspects of their lives.
With over a decade of experience, Maya’s skills extend to connecting with energies and spirits, providing clarity and guidance in love, career, and personal matters. Her services cost $3.81 per minute for a phone or chat reading, and email readings can go up to $250. Clients have praised her for her compassionate, clear and honest readings, ensuring client satisfaction and guidance for a healthier, brighter future.
Is Kasamba Legit?
How does Kasamba screen potential readers?
Kasamba does not mention any specific method of selecting or vetting potential psychics. Kasamba seems to give a lot of advice to readers and even has private forums for readers. While this can be helpful for new Kasamba psychics to build a client base, it also puts the marketing emphasis on selling the reader’s talents.
What’s the process for becoming a reader?
The Kasamba psychic registration process can be difficult for potential new psychics, as the linked page appears to be broken, which does not inspire confidence. The only information available is that if a psychic is considered a professional in her field, she can request a fee of $50 to obtain all the tools she will need to start performing readings online. There is no mention of an interview process or ability test, and this is one of the few times that new readers have to pay to apply to be a reader on an online psychic site.
Do Kasamba psychics work for the company?
Kasamba psychics are independent contractors and the website emphasizes that it simply acts as a platform to bring clients and psychic readers together.
How do users feel about Kasamba?
Almost all Kasamba psychics have a 5 star rating, even the lowest rated ones still have a 4.5 star rating. This could be impressive if it weren’t for some fishing. The site doesn’t have an easy way to search or filter reviews, so it’s tedious to try to get to know psychics a little more.
If so, most reviews are just a few words. Since Kasamba psychics can (and are encouraged to) search for readings with other psychics on the site, this can be a tactic to enrich the rankings with good reviews.
Kasamba Mobile
Kasamba has an app for both Android and iOS. Both apps are highly reviewed on the Apple Store and Google Play Store, each with thousands of reviews. As with website ratings, some of these may come from website readers; for example, on Google Pl
Apart from that, the app is also rated well for its design. Also, many people prefer Kasamba tarot card features and daily horoscopes over any of the psychic services. Since Kasamba’s services are primarily chat-based, this app can be a great option for those who prefer text-based readings that can be done anytime, anywhere.
How Does the Kasamba App Work?
The app works just like the website. Once you create an account and confirm your payment information, you’ll be able to start talking to psychics right away. The app is also great for getting your daily horoscope and tarot cards as they will appear right on your phone.
Kasamba Support & Customer Service
Kasamba seems to have a pretty comprehensive help and support system. They have a large number of FAQs and topics addressed on their support page, with approximately 10 to 20 questions listed under various general topics such as Kasamba application requests, how-tos, and customer payment questions. However, not all questions are immediately visible/accessible on the main support page, so finding your question can be a bit difficult. But, to make up for it, the support section also has a search function, which is very useful for narrowing them down.
If your problem goes beyond what is suggested in the FAQ, you can contact customer support by phone, email or live chat. This last feature is great because not all sites offer this set of options. When negative Kasamba reviews appear on third-party sites, it’s often (but not always) from Kasamba’s customer support team. While this shows concern for customers, these trackers usually don’t offer direct help and mostly just tell the reviewer to contact the support team. But there don’t seem to be any complaints directly related to customer service, so overall that’s a good sign.
How to Get a Refund From Kasamba
You can request a reading from Kasamba within 7 days of an unsatisfactory reading. However, Kasamba refunds are limited to $50 and only apply to the user’s first read. This is a much more limited “Satisfaction Guarantee” policy than you may find elsewhere, and Kasamba reserves the right to refund you in part or in full, or not at all. You can also request a refund of your current account balance.
How easy is it to request a refund?
Kasamba reimbursement requests must be submitted to customer service and include the date of the reading, the name of the psychic, and the reading fee. Kasamba then reviews your request and decides whether to issue a refund. They don’t mention if the refund will be credited back to your Kasamba account or payment method.
How long does it take to get a refund?
Kasamba does not specify a response time for refunds. Since they also don’t say whether refunds are credited to your account or payment method, it’s hard to estimate how long the refund will take.
Pricing
Kasamba prices range from $1.99 to $30/minute. This is one of the widest price ranges you will find online for psychic services. The price varies depending on the psychic, and phone readings are generally more expensive.
Kasamba has no standard payment plans or packages, so you can choose to load funds into your account or choose a paid model. For the latter, Kasamba also pre-verifies your payment method, applying a holding fee (up to $15) that is deducted after one hour of reading. A holding fee is also charged when you enter a payment method for the first time.
While Kasamba’s rates have a larger range and maximum than many other sites, they also offer more frequent ways to lower the price of a reading. Every time you start a chat reading with a new Kasamba psychic, the first 3 minutes are free and the first reading is also 50% off and the first 3 minutes are free.
After your first reading, you may receive an email. Any coupon or special offer is only valid up to $50 off unless otherwise noted. For email readings, the user and the psychic must agree on a rate/fee.
Top Payment Methods
- Credit card
- Debit
- PayPal:
- google pay
Kasamba Alternatives
How Does Kasamba Compare to Other Psychic Reading Sites?
Kasamba prices start at just $1 per minute, making it one of the cheapest services. Convenient readings by phone, chat, or email are not unusual, but they are great. Kasamba also offers a 3-minute free trial and offers up to 50% off your first session. You won’t find a better deal with other services. Kasamba’s competitors, especially Keen, seem to have a better selection of real psychics, which means you might also prefer to try them out before committing.
Kasamba vs. Keen
Kasamba and Keen are pretty evenly matched in price; Kasamba’s rates can be as low as $1 per minute compared to Keen’s $1.99, and both sites can charge up to $30 per minute. Both sites have good introductory deals: Kasamba gives you up to 50% off your first read (up to $50) and Keen gives you 10 minutes for $1.99. However, text-only Kasamba readings may be a bit over the top if you prefer to speak directly to your psychic. Both sites have well-regarded customer service, so the choice between Kasamba and Keen ultimately comes down to whether you prefer to read via text message or over the phone.
Kasamba vs. Psychic Source
Psychic Source is superior to Kasamba in several ways, especially considering that the latter only provides readings via text compared to video, phone, and text readings on Psychic Source. While you can find cheaper rates on Kasamba, as low as $1 per minute, Psychic Source’s $5 to $15 range looks really good compared to Kasamba’s high-end $30 prices. Kasamba seems to have a better introductory offer of 50% off your first reading, but you end up getting a better value with 30 minutes of Psychic Source for $30. Combined with Psychic Source’s impressive history of reliability and incredible customer service, it definitely beats Kasamba in overall quality.
Kasamba vs. California Psychics
California Psychics is generally a better option than Kasamba, as the second site’s top rate is double that of the first, up to a whopping $30 per minute. Kasamba has a slightly better special that gives you 50% off your first reading compared to starting prices of between $1 and $4 at California Psychics. However, California Psychics offers you much more for your money, not just phone readings, but even free birth chart readings and a member rewards system, plus superior customer service.
The Bottom Line
With positive reviews from both their website and other sources on the web, Kasamba may be a good option if you’re looking for psychic advice. With so many readers to choose from and a wide variety of reading topics and methods, there’s a good chance your psychic needs will be met. If you are a returning customer, Kasamba can also be a good option as they send coupon codes and other discounts. This sets them apart from other sites that offer more discounts through bulk buying methods.
However, there are many small factors that may make you think twice before using this site. The most basic is their pricing structure. psychics can charge anywhere from $2 to $30, and there’s no clear indication of the level of service you get by paying more. Since almost all of the site’s readers have an average of 5 stars, it’s hard to know if the one charging $25 is really worth more than the one charging $5. Moreover, prices vary greatly from day to day.
The service may be a good option if you are just looking for advice, personal advice or counseling, but if you are looking for genuine psychic abilities, Kasamba may not be your best option.
